Jones & Bartlett Learning Public Health Blog

    The Problem with Financial Education

    Posted by Sophie Teague on Jan 22, 2018 11:08:41 AM

    By Thomas K. Ross, PhD, Associate Professor of Health Care Management, Appalachian State University

    In this post (excerpted from the Preface of the new book, A Comprehensive Guide to Budgeting for Health Care Managers) author Thomas K. Ross, PhD (Associate Professor of Health Care Management, Appalachian State University) comments on why he wrote the book and what makes his book unique.


    The principal problem with financial education is that finance does not pre­pare students for the work they need to perform in their professional and personal lives. Universities do a questionable job of pre­paring students to select a profession, make major purchases, or file their income taxes. The burden of debt, $90,336 per household, as well as student loans, $48,172 for households with this type of debt, are often-discussed issues, but little guidance is provided to be cau­tious in acquiring debt or minimizing the cost of debt (Frankel, 2016).

    On the other hand, it often seems that financial aid offices and fed­eral policies encourage reckless use of debt. The $20 trillion of national debt provides yet another example of irresponsible debt use for citizens. A 1.0% increase in interest rates will translate into an additional $200 billion annual outflow of funds, reducing what can be spent on health care, education, defense, highways, or any other government-provided good or service.Ross_Cover_Image.jpg

    Corporate finance likewise fails to prepare current and future managers for the primary financial tasks they are called upon to per­form. Multiple chapters in other finance books are devoted to understanding the capital struc­ture, setting prices, allocating overhead, and securing working capital but operating manag­ers rarely need this information. Managers will need to work with budgets on a monthly, if not daily, basis and budgeting is not a topic that finance books devote significant attention to.

    The primary goal of A Comprehensive Guide to Budgeting for Health Care Managers is to rectify this situation by demonstrating how to construct and interpret budgets and highlighting the cost of using resources. The first goal is to remedy a problem I find in most books and articles on budgeting; that is, their inability to impart the “why it should be done,” “what can be done,” and “how to do it” to the reader. U.S. universi­ties seem to relish in providing courses such as “Fairy Tales,” “The Philosophy of Harry Pot­ter,” and “Witchcraft in the 16th Century.” This author values competency-based education— teaching learners concrete skills that will be applied, rather than abstract and/or outdated ideas. Readers should feel comfortable that when called upon, they will be able to con­struct a budget required to accomplish a task. Similarly, at the end of a budget period, they will be capable of analyzing performance: why were more or less resources consumed than budgeted?

    Even if you are never called upon to pro­duce a budget, you will live and work under a budget, so you should be able to contribute to budget discussions by asking fundamental questions: what is the goal, what methods or alternatives are available to achieve this goal, and which path should be taken? What pro­duction method produces the best result, which method can be performed at the lowest cost, and which should be selected if there is a trade-off between the best outcome and the lowest cost? A naive approach—the best out­come and damn the cost—is not acceptable. Decisions must be made recognizing the alter­natives foregone. Is the best result worth giving up other things, or are we willing to accept less than the best to enjoy other goods and ser­vices? Understanding the larger picture is the second goal: how our choices affect every part of our lives, the lives of those around us, and the lives of people we do not even know.

    My students were uncomfortable with textbook discussions of budgeting that lacked detail and failed to impart essential budget skills. Finance texts devote a large amount of time to who, what, and when, and less time to how and why: who must send the budget to whom, who approves the budget, what proce­dures are followed, what are budget timetables, etc. Books contained procedural minutiae, and rather than building an understanding of bud­geting goals, they covered dry facts and proce­dures and ignored ideas. As Confucius noted, “I’m told and I forget. I see and I remember. I do and I understand.” The traditional approach to budgeting leads to forgetting.

    To understand the how and why, my stu­dents prepare budgets using different method­ologies and evaluate how the different systems and assumptions affect resource estimates. In budgeting, it is essential to understand goals and see the entire process in action, whether you are the CEO or CFO responsible for over­all organizational performance or an operating manager running a single department. Budget building often entails simply increasing the amounts previously expended by a depart­ment or organization for expected future work—little insight is gained from this exer­cise. Budgeting should highlight how depart­ments and organizations operate: how goods and services are produced and the resources required to produce output. Seeing the interre­lationships between the desired end, the com­mitted resources, and their cost is the essence of budgeting, expands one’s understanding of operations, and is the foundation to make orga­nizations more effective and efficient.

    The primary question is whether the orga­nization is doing the best it can. Are employ­ees maximizing the value of the organization? Secondary questions include whether we want to produce this output, in this quantity, with these resources, in these quantities, at these prices. The budget should guarantee that value is maximized, but the pertinent question is value in whose eyes? In for-profit organizations, shareholders want maximum profits, employ­ees want higher salaries, and consumers want high-quality and low-price goods. Budgeting is a means to recognize and balance compet­ing interests. Managers should understand the roles of their departments or divisions vis-à-vis the organization, the role of the bud­get vis-à-vis the organization’s operation and mission, and the relationships between stake­holders. Budgets are information systems, and goals and resource allocations define an orga­nization’s priorities and plans.

    This book is not a bureaucratic exercise to show readers how to fill in budget forms. Readers should be as comfortable scratching out a budget on the back on an envelope as they are creating a budget in Microsoft Excel. It is more important to accurately estimate resource requirements on an envelope than to have a spectacular slide presentation with tables and charts that misstate resource needs. The quality of information is the most import­ant attribute, not its presentation. The primary objective of budgeting is to understand the relationship between inputs, outputs, and out­comes, and financial training should impart the skills necessary so that managers can accu­rately estimate the cost of running an opera­tion. The budget presentation is secondary; a monkey in a silk suit reading presentation slides is still a monkey.

    Budget procedures per se—who sits on the budget committee, when budgets must be submitted, who reviews and approves the bud­get, etc.—are briefly discussed. Managers will find these issues dictated within the confines of their particular organizations, and they will have to deal with the specified guidelines and employees. The procedures established within an organization are more important than any set of general guidelines that could be pro­vided, so little time is spent on these issues.

    This text introduces the reader to the logic of budgeting and the types of budgets. When properly constructed, budgets are sys­tems of cause and effect. Resources, labor, supplies, machinery, and buildings are pur­chased to produce a result. Managers should understand why expenditures are made, what higher budget allocations add to output, and whether the expenditures increase the value of the organization.

    Budgeting tools are introduced and con­nected to their practical uses and theoretical foundations. The first question that should be answered before undertaking budgeting is why the organization exists. An organization’s sur­vival may depend upon its employees’ under­standing of “the big picture” and their ability to build and analyze budgets that advance orga­nizational goals. To impart these skills, budgeting structures and relationships are presented in forms, flowcharts, examples, and tree structures. The multifaceted presentation is designed to impart an organic understand­ing of what is taking place, what questions are being asked, why it is occurring, and how the questions are answered.

    The primary budget question is, how much will it cost to conduct activities and produce results in the following year? The typical response is what it cost last year with an increase to accommodate rising resource prices. This answer is unfortunate and all too common; it assumes what the organization did last year is worth continuing and there is no reason to delve deeper and evaluate performance—life on automatic pilot. Econo­mists assume individuals are always compar­ing the benefits and costs of their actions and changing their behavior when opportunities arise to increase their satisfaction. Budgets should be the vehicle to produce this same dynamic within organizations.

    A budget is a simplified model of a sys­tem constructed to achieve a purpose—it describes a production process in dollars and cents. A budget specifies what is to be accom­plished, the resources planned to be consumed in achieving this end, and the expected cost of those resources. The power of budgeting comes from this simplified understanding of reality; it provides a lever on the world, where one can ask and evaluate the question, is a change likely to produce a better outcome? Will dif­ferent inputs or production methods produce a better or lower-priced good or service, lower the quantity or cost of resources consumed, and/or increase consumer satisfaction?

    A second departure from traditional approaches to budgeting is the emphasis on economics. The optimal budget provides just enough resources to accomplish the tasks set forth. A tight or efficient budget is the ultimate goal. More resources should not be expended to produce a good or service, because it is wasteful. People are better off when goods and services are produced efficiently and resources are allocated to their best uses. Reaching effi­ciency, however, creates winners and losers; lower-cost outputs benefit consumers, but employees required to increase their produc­tivity may believe themselves to be worse off.

    Adam Smith noted that one of the won­drous elements of market systems is that when people work to obtain the greatest benefits for themselves, they often produce the greatest benefit for everyone else. Striving for higher profits and incomes leads people to produce better products and lower costs to overcome their competitors, and these efforts benefit consumers. Markets work automatically; an inability to produce goods consumers want at prices they are willing to pay generally results in business failure. Competition for resources takes resources away from inefficient or inef­fective organizations and reallocates them to uses where they produce higher value.

    Resource allocation decisions within orga­nizations are not automatic. Budgets should fulfill the same role in organizations as mar­kets perform between producers and consum­ers. Budgets should identify and encourage value-adding activities and reduce low-value activities. The ultimate goal is maximizing effectiveness and efficiency; however, the reader will see that incentives matter and man­agers frequently strive to maximize the size of their budgets. Budget maximization is seldom compatible with producing the best product at the lowest price. Readers will become famil­iar with strategies to maximize a budget and mechanisms to prevent inappropriate, exces­sive use of resources.

    One of my biggest regrets as an economist is that economics is often seen as irrelevant. Basic and uncontroversial ideas about the role of prices and markets are often lost in the minutiae and controversy of macroeconomic intervention and government policies. My students report economic concepts are infre­quently used in their classes. This book syn­thesizes the practical topic of budgeting with economic concepts. None of the concepts will be out of the reach of a reader who has yet to take an economics course, but if the reader has never taken a class in economics, I hope he or she might be encouraged to seek further eco­nomics training. For readers who have taken prior economics courses, I hope they gain a greater appreciation of the information they learned and see how economic ideas pervade all aspects of life.

    Economics is the foundation of finance, and the goal of financial management is to ensure an organization has sufficient resources to carry on operations indefinitely. Cash inflows must equal or exceed cash outflows, and the primary mechanism to reach this result is creating a budget that balances reve­nue and expenses and operating according to the budget. The text provides you with the two critical finance skills that all managers should master: constructing a budget and evaluating budget variances.

    You may think that budgeting is more important in your professional lives since many of us are paid to prepare and execute organiza­tional plans, but intelligently allocating scarce resources is probably more important in our personal lives. In our private lives, we control all major decisions: how much we earn and spend; in our professional lives, we may be told what to do and how to do it. Budgeting is the same for everyone: what do we want, what do we have to spend, and what should we buy? To paraphrase one of Charles Dickens’s charac­ters: the difference between hell and heaven is spending one dollar more or less than we earn; having a plan of what we earn and what we spend is the first step toward heaven.

    Reference

    Frankel, M. (2016). The average American household owes $90,336: How do you compare? Retrieved from https://www.fool.com/retirement/general/2016/05/08/the-average-american-household-owes-90336-how-do-y.aspx


    About the Author

    Tom_Ross.jpgThomas K. Ross is a member of the faculty in the Department of Nutrition and Healthcare Management at  Appalachian State University in Boone, North Carolina, where he teaches courses in healthcare finance and heatlhcare budgeting.

    He received his PhD in economics from St. Louis University, and an MBA in finance and accounting and a BBA in accounting and management from the University of Cincinnati.

    He previously taught at East Carolina University, King's College (PA), and Indiana University South Bend. Dr. Ross has worked in hospitals as a director of patient accounts and financial analyst, and in healthcare information technology companies supporting budgeting and cost reimbursement systems.

    Topics: Health Administration

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