Welcome back guest blogger, Daniel Weberg, co-author of Leadership for Evidence-Based Innovation in Nursing and Health Professions for a new post on technology.
Although difficult, unraveling the care process across the healthcare system is necessary in order to identify specific areas where technology can enable care for the future and meet the triple aim. Healthcare systems that scrutinize this process can incorporate technology to decrease cost, improve patient experience, and improve overall population health. To affect change, leaders must be able to lead through ambiguity in order to see the patterns that signal change. Technology is a disruptor and it can motivate teams to create novel solutions to long held problems like those in the Triple Aim. The key for any leader is to understand how technology fits in. It’s seldom the only solution but rather a facilitator and catalyst to systemic change.
- Improved efficiency by facilitating fewer steps to complete needed care, such as reducing hunting and gathering tasks using real time location technology which allows for time to be spent on care rather than non-value added tasks.
- Improved decision making through better data. Data analytics and real time decision-making support tools allow frontline care givers to access the right information at the right time for the right care thus optimizing system utilization and caregiver effort.
- Improved coordination of care through better connections among the care team allows patients to transition through the system seamlessly reducing time, unnecessary testing, and improved patient outcomes.
Improve Patient Experience:
- Informing the patient and family about their care journey through interactive patient care systems that put the patient at the center of their care and allows for better participation in care options.
- Intelligent routing of patient requests shifts non-nursing tasks, such as changing the room temperature and ordering lunch, to more appropriate care team members thus improving request follow-through and outcomes.
- Personalizing care through facilitating patient reported information such as pain level through interactive systems not only when a caregiver rounds on the patient.
Improve Population Health:
- Social networks that reach beyond the four walls of care and into the patient’s home and everyday life.
- Remote monitoring that allows care givers to assess and intervene when patterns of vital signs, lab values, and activity indicate the need for outreach when the patient is not in the clinic.
- Linking hospital care to home care through longitudinal plans of care and shared data from inpatient settings to outpatient follow-up care.
The five categories of technologies described here address multiple areas of improvement:
About the text:
Written by healthcare leaders for current and future innovation leaders, Leadership for Evidence-Based Innovation in Nursing and Health Professions addresses the current and emerging issues facing healthcare leaders and practitioners who lead evidence-based innovation. A truly unique text, it systematically addresses innovation and evidence from the perspectives of both a leader and a practitioner within the context of health care.