Years ago, I worked as an Intravenous (IV) Therapist at a large teaching hospital in Hartford, Connecticut. Little did I know at the time that I worked in Shangri-La. The patients were well cared for, the employees were happy, and the administration was enlightened. To give you ahint of how progressive they were, not only were we given free meals when we worked on holidays, but we were also given four hours paid time off to go shopping in December.
Last year, I had the opportunity to work with a leadership coach. Part of the coaching involved a 360 degree evaluation by family, colleagues, and stakeholders which assessed Emotional Intelligence (EI) using the EI360. In case you are unfamiliar with work in this area, the literature indicates that managers who have strong emotional intelligence skills outperform those who don’t, a good business reason to have these competencies (Cherniss, 2009). Broadly, EI encompasses self-awareness, self regulation, self motivation, social awareness, and social skills, and within each of these areas, specific skill sets (The Consortium on Research for Emotional Intelligence in Organizations, 2009).
Topics: Sharon B. Buchbinder, self awareness, self motivation, self regulation, Sharon Buchbinder Blog, SOASS, social skills, Consortium on Research for Emotional Intelligence, Emotional Intelligence (EI), social awareness