One of the annual rituals that many of us go through at the holidays is a personal inventory of what we want to do in the coming year. The list can be endless: lose weight, exercise more, save money, get a better job, finish that novel, et cetera. In organizations, we call these strategic goals; that list, too, can be endless: increase productivity by 10%, cut costs by 7%, increase employee diversity by 5%, and so on. What about the intersection of personal and organizational goals? Where does that list go? What should it include? I have a suggestion: less anger.
