Jones & Bartlett Learning Health Blog

    Interview with Nancy Borkowski, Co-editor of Case Studies in Organizational Theory and Behavior

    Posted by sharonb on Nov 5, 2012 2:00:05 AM

    Over the past two months, I've been writing about the importance of good case studies to engage readers’ higher order thinking skills (HOTS) and that the case study method is an example, par excellence, of problem-based learning (PBL), an educational approach that engages the student and provides opportunities for deeper learning. Sometimes, it can be challenging to find good case studies on a specific topic, much less on that topic in a health care setting.

    This month I'm delighted to have Nancy Borkowski, my fellow Jones & Bartlett Learning author with me to talk about her new book to be released this coming spring, 2013, Case Studies in Organizational Theory and Behavior.

    Dr. Nancy Borkowski has over 15 years as an academician serving in faculty positions at Florida International University and St. Thomas University. In addition, Dr. Borkowski has over 20 years of experience in the healthcare industry holding executive positions in physician practice management and managed care. Dr. Borkowski is a twice past recipient of the American College of Healthcare Executive’s Southern Florida Senior Career Healthcare Executive Award. A certified public accountant and a Fellow of both the American College of Healthcare Executives (ACHE) and the Healthcare Financial Management Association (HFMA), Dr. Borkowski is a nationally recognized author with the first edition of her book Organizational Behavior in Health Care being referred to as “one of the most significant advances in the field of health services administration” which was awarded the AJN 2005 Book of the Year Award for nursing leadership and management.

    Nancy, aside from being able to go to work in your pajamas <G>, what made you decide to author your first textbook?

    There was an identifiable need by faculty teaching in health administration related programs to have an industry specific textbook in Organizational Behavior. Prior to my book being published in 2005, we used generic textbooks on the subject and supplemented our teaching with health industry related examples and case studies. This method did not adequately provide students with the uniqueness and complexity of the healthcare industry.

    What do you like best about being an author?

    I love writing and being able to provide practical applications of the theories and concepts through vignettes and case studies.

    What do you like the least?

    Sitting in front of a computer for hours! I am a people-person and prefer interactions with others versus a laptop.

    How do you think your life experiences have prepared you for writing textbooks on organizational behavior?

    As mentioned, I was a practitioner for over 20 years so I lived organizational behavior theories and concepts on a daily basis. Many of the case studies in my books are from real examples. I just changed the names to protect the innocent (smile). In addition, my educational training provided me with the theoretical grounding needed to provide readers with the historical background of the theories’ and concepts to fully explain why individuals do what they do when they do it.

    You’ve written over 20 peer-reviewed journal articles, 3 book chapters, and 3 textbooks and have a new one being released in spring, 2013, Case Studies in Organizational Theory and Behavior. What’s your favorite time management tip?

    Actually, I wish I had better time management skills! I enjoy what I do so I just make time to accomplish my tasks, which I really don’t consider tasks. I think of them as projects and it is always great to be able to cross-off a project from the “to-do” list!

    If you had one take away piece of advice for faculty who want to become textbook authors, what would it be?

    Be realistic regarding the time commitment. From start to finish, one can anticipate spending approximately two years writing the manuscript and then taking it through the publishing stages.Tell me more about Case Studies in Organizational Theory and Behavior and the thirty-four (34) cases you have in the book.

    This case study book can be utilized by faculty in healthcare management programs to supplement organizational behavior and management texts in order to give students relevant application. This is one of the few collections that offers case studies specific to the theories of organizational behavior, within the healthcare setting. Readers can access the Table of Contents at to view the diversity of the case studies.  Case studies will be available regarding motivate, leadership, communications, change management, and many other subjects.

    Who is your target audience for Case Studies in Organizational Theory and Behavior?

    This case study book can be used at both the undergraduate or graduate levels as well in executive continuing education courses.

    Where can readers find more about your books and you on the Internet?

    Preliminary information about the book is available on Jones and Bartlett Publishers’ website at:

    Nancy, thank you so much for being with us here today. I know my readers will enjoy your work and your interview!


    Sharon Buchbinder, RN, PhD is Professor and Program Coordinator for the MS in Healthcare Management at Stevenson University in the Graduate and Professional School and former chair of the Association of University Programs in Health Administration (AUPHA). She is also the author of three books from Jones & Bartlett: Introduction to Health Care Management (with Nancy H. Shanks), Career Opportunities in Health Care Management (with Jon Thompson) and Cases in Health Care Management (with Nancy H. Shanks and Dale Buchbinder)to be released in spring 2013.

    Topics: Author, health administration, Nancy Borkowski, forthcoming, Interview, Sharon Buchbinder Blog, Case studies

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