WIHI Program Guests:
Helen Osborne, MEd, OTR/L, President, Health Literacy Consulting; Author, Health Literacy from A to Z (Second Edition 2011)
Gail A. Nielsen, BSHCA, Director, Learning and Innovation, Center for Clinical Transformation, Iowa Health System; Faculty, Institute for Healthcare Improvement
Lisa M. Stevens, MSHSA, Director of Clinical Quality, Crusader Community Health
In its 2004 report, "Health Literacy: A Prescription to End Confusion," the Institute of Medicine defined health literacy as “the degree to which individuals have the capacity to obtain, process, communicate, and understand basic health information and services needed to make appropriate health decisions.” Seven years later, the field of health literacy has exploded into something far beyond this most basic description. There are legions of health literacy advocates and initiatives; innovative, creative, and culturally attuned resources; a much greater emphasis on empowerment and engagement rather than mere compliance; and a far greater understanding – helped along by research – of the health consequences of low health literacy.
We wouldn’t be able to recount such progress without the hard work of champions like Helen Osborne, who has just released the second edition of Health Literacy from A to Z: Practical Ways to Communicate Your Health Message. Helen joins WIHI on November 17 to discuss how this latest edition can serve as the backbone for any health care organization’s efforts to communicate and engage more effectively with patients of diverse backgrounds and health care fluency.
This is a both an exciting and challenging time to take stock of what’s now possible to ensure and navigate health literacy. WIHI host Madge Kaplan invites you to tune in on November 17 and to share health literacy tools and initiatives from your own organizations. We welcome your interest and participation!
For more details and to enroll, please click here.
Clear communication of your health message can make all the difference in effective patient care. Health Literacy from A to Z: Practical Ways to Communicate Your Health Message, 2nd Edition is an easy to use handbook designed for healthcare students the busy health professional.
Click here to learn more, order your own copy, and access Helen Osborne's author podcast in which she explains the comprehensive features of this essential reader-friendly resource and the benefits for students, educators, and practitioners.